Our privacy policy explains how we collect, use, share and process your information as well as the rights and choices you have associated with that information. Our privacy policy applies to all personal information collected during any written, electronic, and oral communications collected online or offline.

 

The type of personal information that we may collect about you include:

 

1.Information you directly and voluntarily provide to us to execute the purchase. We collect your personal information you provide to us when you use our website. In other words, if you visit our website and place an order, we collect information that you provide to us during the ordering process. This information will include your first and last name, address, email address, phone number, payment account or credit card information. We may also collect personal information when you communicate with any of our departments such as customer service Contact US through our marketing department, or when you complete online forms or surveys provided on the website. You may also choose to provide your email address to us if you would like to receive information about the products and services that EGO offers.

 

2. Information you provide to us in order to improve our products and services. You may voluntarily provide us with your height, age, weight, measurements and preferences. This information is used by us to recommend clothing sizes, and to provide fit prediction services for you.

 

3. Information you post on the website. If you post information on public areas, such as any website, social media, or any online platforms, that information may be collected and used by EGO and the public generally. We strongly recommend that you do not post any information that allows strangers to identify or locate your personal identity or information that generally you do not want to be shared with the public.

 

4. Information automatically collected through the website. We may automatically collect personal information about you when you use the website. For instance, if you access the website through a computer, we will automatically collect information such as your browser type and version, computer and connection information, Internet Protocol (“IP”) address, and standard web log information. If you access the website through a mobile device, we may also be able to identify the location of your mobile device. You may choose not to share your location details with us by adjusting your mobile device’s location services settings. For instructions on changing the relevant settings, please contact your service provider or device manufacturer.

 

Protection of certain personal identifiable information

 

We disclose personally identifiable information only to our employees, contractors and affiliated organizations that need to know that information and have agreed not to disclose it to others. This is done in order to process it on our behalf or provide services on our website. By using our website, you consent to the transfer of such information to them. We will not rent or sell potential personally identifiable information to anyone other than to its employees, contractors and affiliated organizations, as described above. We disclose potential personally identifiable information only in response to a court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property of our rights, those of third parties, or the public at large. If you are a registered user and have provided your email address, we may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with our company or services. We primarily use our various product blogs to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (via Contact US or any other feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or help us support other users. We take all reasonable measures necessary to protect against the unauthorized access, use, alteration or destruction of potential personally identifiable information.

 

Cookies

 

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. EGO uses cookies to help in identifying and tracking visitors, their usage of the website, and their website access preferences. EGO visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website.